Fire Department Testimonials
Hailed by fire chiefs internationally, the Massey Disaster/Pre-Fire Plan concept supplies a much needed resource.
Quotes
“As we begin the new year (2005), it seems an excellent opportunity to thank you for the many contributions you have made to the CFD in recent months. You have generously shared your knowledge and expertise as a member of the panel of experts I assembled last spring to review the reports and recommendations that were developed in the aftermath of the tragic Cook County Building fire that occurred in 2003. The training you provided to CFD executive staff and other chief officers regarding a variety of special considerations attendant to firefighting in today’s high-rise structures was invaluable. Issues and strategies explored in that training contributed greatly to CFD’s newly revised High-Rise Incident Command procedures … The information contained in the Massey Disaster Plan continues to be a valuable tool that captures key building information and makes it easily accessible to CFD personnel in an emergency situation. I encourage all Chicago high-rise buildings owners and managers to maintain comparable documents as a core element of their life safety initiatives.” - Cortez Trotter, Fire Commissioner, Chicago Fire Department
List of Fire Officials
“This letter is to thank you for assisting San Francisco with three days of extensive high rise preparedness lectures for our Department Chief Officers. Your attendance at the Memorial Day drill added greatly to the critiques of the drills.... As a result of your training, we are now revising our high-rise procedures. We are also going to designate a phantom box for the addresses of the Massey Pre-Fire Plan buildings. The phantom box designation will allow our Communications Center to send a special alert that the incident building has a Massey Pre-Fire Plan. I think these pre-fire plans are of tremendous value.… I would like to extend my sincere gratitude for all your efforts involving the high-rise drills. Hopefully, the San Francisco Fire Department and Massey Enterprises Inc. will continue to develop a relationship that will educate and train the fire service throughout this great nation.” - Fred J. Sanchez, Deputy Chief, Operations, San Francisco Fire Department
List of Fire Officials
“Thank you for stopping by to visit last week during your stay in Washington, D.C. I was pleased to be able to spend a few moments with you to catch up on the progress of your disaster planning business. Your presentation to our Firefighting Division commanders was very informative and to a person each of them believed our department could benefit greatly on your pre-planning of buildings in our Nations Capital. On behalf of the members of the Washington, D.C. Fire Department who stand to benefit from your program, I want to extend our gratitude for your concern and commitment to firefighter safety, and for your generosity in providing us with information on the buildings for which you have completed disaster plans in the City of Washington, D.C. In my view, these plans can be an important tool for responding firefighters and command officers in locating key features, understanding and operating building systems, and in being able to rapidly deploy resources in these complex buildings. We are particularly pleased with your responsiveness to our suggestions and input on the final form of the Fire Department Summary and Site Plan Sheets. We look forward to working with you and Massey Enterprises in the future to enhance fire and life safety in our great city.” - James B. Martin, Assistant Fire Chief, Operations Bureau, Fire and Emergency Medical Services Department, Government of the District of Columbia
List of Fire Officials
“On behalf of the Los Angeles Fire Department, I would like to express our sincere appreciation for the time and effort you provided for the High Rise seminar that was presented to our Chief Officers on October 12 and 13, 2004. Your presentation on high rise building features, associated hazards, and pre-planning benefits was excellent. I’ve received countless telephone calls from participants who lauded the quality of the class, as well as numerous requests for copies of associated handouts for distribution to their respective commands. At the conclusion of all Department training programs, course evaluations are provided to participants to assess the quality and effectiveness of instruction and to assist in improving future programs. I am proud to say that all of the evaluations we received after the seminars were of a positive nature and far exceeded expectations. Again, thank you for your time, energy, and tailoring the course curriculum to meet our Department training objectives.” - John P. Miller, Battalion Chief, Los Angeles Fire Department
List of Fire Officials
“I was pleased to visit with retired Houston Fire Department (HFD) District Chief Matt Stuckey regarding the latest version of the Massey Disaster Plan. Chief Stuckey was a very dedicated individual during his career with the HFD, and it is evident he has been, and will continue to be, a valuable asset to your organization. The Massey Disaster Plan that Chief Stuckey presented provides quick access to critical information regarding high-rise building construction and firefighting systems. This information is essential to the successful implementation of an organized incident command system during high-rise emergencies. Building managers would be well served to include the Massey Disaster Plan as part of their contingency planning with regard to life safety and fire hazard mitigation.” - Phil Boriskie, Fire Chief, Houston Fire Department
List of Fire Officials
“I appreciate the…employees of Massey Disaster Planning have asked for input from the Omaha Fire Department as they have gone through the process of developing a plan. This exchange of ideas will undoubtedly insure that the plan…will provide for both the needs of the Building owners and occupants, and the needs of the Omaha Fire Department. In the time of crisis the opportunity to have complete and accurate background information is essential in the timely and safe mediation of an emergency incident. A complete, through pre-fire disaster plan will be a valuable tool that could greatly enhance the safety of the occupant of the building and to the firefighters who respond to emergencies in the buildings.” - Assistant Chief John M. York, Omaha Fire Department
List of Fire Officials
“It is certainly the most impressive pre-fire plan that I have seen. The amount of detailed information is impressive and at the same time usable for emergency incident operations. I hope the business community understands the benefits of your company’s services.” - Glenn A. Gaines, Chief of the Fairfax County Fire and Rescue Department, VA
List of Fire Officials
“Your document is one of the most thorough and professionally produced Plans that I have had the opportunity to study. The information that is generated in your “Pre-Plan” document addresses each structure's uniqueness and yet presents the information in a format that is standardized and easily adaptable by all Emergency Responders. I hope that more High Rises utilize your proven services so that all our communities structures and people can be protected to the maximum standards available.” - Platoon Chief R. E. Head, High Rise Committee Chairman, Toronto Fire Services
List of Fire Officials
“For over 10 years, your building evacuation and disaster plans have been part of our operation response planning. Having your easy to read building plans that show the foot print, birds eye view are great. We especially like the floor plans with the new load bearing notes for possible terrorist activities. These plans also can help with finding trapped victims in a collapse. With the detailed information the Massey Disaster plans provide, our Incident Command System has a vital tool not only for high-rise emergencies, but also as a pre-emergency planning and training tool. We look forward to our continued relationship with you and your company.” - Dennis L. Rubin, Deputy Fire Chief, City of Atlanta Fire Department
List of Fire Officials
“The information contained within the Massey Plan provides the next level of key building information, vital to the achievement of positive fire and life safety outcomes for the occupants of high rise buildings and for first responders. It provides timely and concise information related to the layout of the building, the emergency and fire protection systems, and the potential hazards contained within. Given the increasing complexity of today’s high rise building, the Massey plan provides fire and life safety information that would assist our department during a high rise incident. The City of Calgary Fire Department supports the Massey Plan and other pre fire plans of this quality, and will aim, in the future to identify buildings with these plans as a part of a buildings informational response package. Fire fighters will be made aware of the information contained within the plan as part of our ongoing commitment to the improvement of high rise emergency response.” - Wayne Brown, Fire Marshall, City of Calgary Fire Department
List of Fire Officials
“On behalf of the members of the Montreal Fire Department, who may someday benefit from this Program, I wish to extend our gratitude regarding your concern and commitment to our firefighters’ safety. Your generosity and professionalism was duly noted. I found the Master Disaster Plan very easy to use and certainly very helpful, in case of an emergency. No doubt your Pre-Fire Plan is the kind of tool every fire department should have. You can be sure that our Incident Commanders will appreciate working with this kind of tool.…I feel quite comfortable in recommending your initiative to any building manager. If the Pre-Fire Plan were available to our Fire Department, I am confident that the response time would be significantly reduced, so as to save people’s lives and protect property.” - Serge Tremblay, Fire Chief, Montreal Fire Department, Quebec
List of Fire Officials
“I found your system to be very complete. In fact, I have never seen a pre-planning tool that provides all of the information that is important to responders in a format that is so easy to understand and use. Fire and other emergencies in high rise buildings are complicated events that present firefighters with extremely high levels of risk. The best way to deal with these risks is to have timely, concise information about the building and the hazards contained within. Quick efficient decision-making depends on good information, presented in a format that is easy to use. Your system fits the bill.” - Alan V. Brunacini, Fire Chief, City of Phoenix Fire Department, AZ
List of Fire Officials
“Thank you for providing to the Pittsburgh Fire Bureau a copy of the prefire plan for USX Tower. Not only does the Fire Bureau view your plan as an important resource for the incident commander when confronted with an emergency in this building, but we also realize the value of the plan as a training tool when used alone or in conjunction with a high rise exercise. The use of this resource will result in a safer, more efficient operation in the event of an incident in the USX Tower. The ideal situation would be for every commercial high rise building in Pittsburgh to have a similar plan available for use by the Fire Bureau” - John Gourley, Deputy Fire Chief, City of Pittsburgh, PA
List of Fire Officials
“It’s a unique plan … the only pre-fire disaster plan I’ve seen in this kind of detail. [Although such a plan might] seem obvious … it takes resources, time and money … we don’t have anywhere near the resources to produce something like this in that detail. It will be of tremendous use to an incident commander.” - Toronto Star, 06/15/98 - Peter Sells, Chief Training Officer for the Toronto Fire Academy
List of Fire Officials
“Your plan definitely takes pre-fire plans to a new level. I am confident that your product will assist fire personnel and building maintenance personnel mitigate a possible emergency situation if it should occur.” - Juan Gutierrez, Assistant Fire Chief of the Denver Fire Department, CO
List of Fire Officials
“The Massey Plan brings a new dimension to incident command at high rise emergencies. Incident commanders have at their fingertips the unique information to make accurate decisions in a precise, easy-to-use format: clear cut graphics and concise text. Time, resources, and information are the key elements in incident command. The Massey Plan fills an important information gap of what the incident commander must know for the effective management of emergencies in high rise structures. This translates into vastly improved operations, greater life safety, and lessens the impact that such incidents have on building operations. The Massey Plan is the product that fire ground commanders have been waiting for.” - P. A. Christian, Deputy Fire Chief of the Boston Fire Department, MA
List of Fire Officials
“Your Fire Plan should be the standard used by all large buildings in my opinion. … After reviewing one of your Fire Plans … and after a site visit, and arranging a future drill … I would like to commend the work your staff has done in preparing one of the most comprehensive fire plans I have ever seen in my 29 years in the fire service. I wish all high rise type buildings would be done in this manner. Keep up the great work.” - Michael J. Essex, Deputy Assistant Chief of the City of Miami Fire Rescue Department, Emergency Response Division, FL
List of Fire Officials
“Massey Disaster Planning has provided the Austin Fire Department with extremely comprehensive and detailed Pre-Fire Plans on select High Rise buildings in Austin. These plans hold operational value to the Department in mitigating large scale incidents at these High Rises. [The company] is attuned to the critical need for pre-fire planning High Rise structures due to their potential for huge numbers of casualties and difficulties inherent with transporting resources of manpower and equipment to upper stories. [These] comprehensive plans have been educational for AFD responders and also for the building maintenance personnel from whom we request information at critical times. I am pleased to see this service being offered to High Rise building owners and managers in Austin.” - George Blackmore, Assistant Chief of Operations of the Austin Fire Department
List of Fire Officials
“On 9/25/05… the Pre-Fire Plan [training copy you sent] for this building… proved to be a valuable asset to first arriving fire companies who responded to a fire alarm on the premises. On arrival they found that a dry loop in the sprinkler system in the underground parking garage had activated due to a leaking pipe. Companies used the Pre-Fire Plan book on the premises to quickly identify the location of controls necessary isolate the leak and shut down and drain the affected system. Please inform us when you’ve completed a pre-fire plan for any of the other high rise building in the Village of Schaumburg. The easily accessible information in the pre-fire plan book has proven to be an invaluable source of information to on-scene personnel who must quickly and efficiently deal with complex systems in large buildings. - Terrence A. Simale, Deputy Fire Chief, Village of Schaumburg Fire Department, Illinois
List of Fire Officials
“Technology introduces new and highly technical infrastructure that the Fire Service is tasked to protect which truly stresses our resources. Your disaster plan document addresses these challenges in a refreshing way… Your document provides exactly what information is required for the safe handling of an emergency scene with little knowledge of the structure prior to the event. It is the quick access to accurate, at a glance, infrastructure information that makes your document standout…I am not aware of any other document that captures the information I would be looking for in an emergency as well as yours does. I have no hesitation in recommending your system to anyone desiring an emergency disaster plan specific to their building.” - Bob Smith, Deputy Chief Emergency Services, City of Vancouver Fire and Rescue Services, British Columbia
List of Fire Officials
“The clear and easy-to-read plans contain a vast amount of valuable information which a responding fire crew could apply during emergency operations. In additional to an emergency response resource, the training value that the Fire Plans provide will also be a definite asset to Halifax Regional Fire & Emergency when training on high rise procedures. It would be beneficial to the Fire Service if eventually all high rises and large occupancy dwellings have detailed plans, such as yours, in place.” - Roy Hollett, Acting Deputy Chief Director, Safety & Strategic Initiatives, Halifax Fire and Emergency Service
List of Fire Officials
“Thank you for introducing and providing me with a copy of the Massey Pre-Fire Plan. It is apparent that this plan was well researched and could be most valuable to emergency operations and High Rise incidents. I found the Massey Disaster Plan very user friendly, helpful as well as insightful. With the detailed information that the plan provides, our incident commanders have a vital tool for our high-rise emergencies, as well as a pre-emergency planning tool. I feel quite comfortable endorsing your initiative.” - Jim Ullett, Deputy chief of Urban Operations, City of Ottawa, Community & protective Services Fire Services Branch, Ontario
List of Fire Officials
“Massey Disaster Planning has created a pre-fire plan for one of Edmonton’s high-rise developments which has been supported not only by our Fire Prevention Officers, but also front line staff…We have found Massey Disaster Planning to be a reliable source of information for this kind of planning. We believe they have a credible process for develop a disaster/emergency plan that could be customized for a specific high-rise building.” - Jan Haak, Deputy Chief Fire Rescue Operations, The City of Edmonton, Alberta
Fire Officials
- Chicago Fire Department, IL
- San Francisco Fire Department, CA
- Fire and Emergency Medical Services Department, DC
- Los Angeles Fire Department, CA
- Houston Fire Department, TX
- Omaha Fire Department, NB
- Fairfax County Fire and Rescue Department, VA
- Toronto Fire Services, Ontario
- Atlanta Fire Department, GA
- Calgary Fire Department, Alberta
- Montreal Fire Department, Quebec
- Phoenix Fire Department, AZ
- Pittsburgh Fire Department, PA
- Toronto Fire Academy, Ontario
- Denver Fire Department, CO
- Boston Fire Department, MA
- Miami Fire Rescue, FL
- Austin Fire Department, TX
- Village of Schaumburg Fire Department, IL
- Vancouver Fire and Rescue Services, British Columbia
- Halifax Fire and Emergency Service, Nova Scotia
- Ottowa Urban Operations, Ontario
- Edmonton Fire Rescue Operations, Alberta